People often ask me what the difference is between running an HMO and operating a co-living shared house. It’s easy for me to answer this question. A co-living space is created with building a community in mind and customer service at its heart. It’s not just a bedroom and some shared living space. It’s about much more than accommodation alone.
There’s a lot to be said for taking this approach, on both a personal and a professional level. It’s highly likely that my children will be living in shared accommodation at some point when they’re older. When I was looking into property investment, I was drawn to HMOs and accommodation for young professionals. Looking around at what was available in my neck of the woods, SW London, I was disappointed by what I saw. There were a lot of properties with tired, uninspiring décor, with little welcoming communal space. I wouldn’t want my kids to call somewhere like that home and I wanted to create something better. Having done my research, I mulled over what I had seen and what the perfect young professional home should look like. By this time, I had become aware of the term co-living and loved the concept. At that point, I created UrbanShared’s co-living manifesto – 5 goals our service must meet.
The UrbanShared Manifesto
There is a common thread to all of the aims in our manifesto. It’s about giving our customers excellent customer service and making them happy. Not only does this make me feel content, because I know that we are affecting young people in a positive way, but it makes commercial sense. In an uncertain market, it pays to stand out – as well as being ethical.